*Please check back from time to time, as we'll use this page to post updates based on current information.
If you're a current client and your event or wedding or special event date falls outside of the current social-distancing guidelines that would prohibit your event or wedding, we likely have not been in contact. We don't want to add to your stress, but as always, we're available and glad to talk if you have any questions or concerns. Please know, we're determined to be as flexible as possible, so you can have peace of mind over at least one component of your wedding. :-)
The following, is our commitment to clients with upcoming events during this crisis:
If your event is on, we'll be there. We at Select Receptions are looking forward to, and excited for your wedding!
We are full steam ahead with the important work we do to plan and prepare for your big day, including but not limited to; venue visits, creating and maintaining online planning tools, designing monogram/projection artwork, custom photo-booth graphics etc. We're fully engaged in preparation for your wedding.
We'll be flexible, and are glad to conduct any meetings via the phone, Skype or Facetime.
We're taking steps to make interractive elements safer. We're temporarily removing certain items from our Photo-Booth props that may have more potential to spread germs- masks, mustaches etc. We'll also have a hand-sanitizer pump available on photo-booth prop tables (as long as availability allows).
If current government regulations make it neccesary to reschedule, we'll prioritize your event for any available 2020 date, and apply all of your payments to that date.
Information for clients considering rescheduling their wedding
Please know, we're eager to be as flexible as we can. If this means shifting the date, changing the location to an alternate venue, an extended distance/coverage area, adding/expanding any necessary staff etc. We'll consider anything in our power to ensure we're able to accommodate your needs. We love that you chose us to help you celebrate, and we're very much looking forward to it! :-)
We've been advised that we need to prioritize date availability to clients whose wedding dates fall within current government-imposed legal restrictions on social gatherings.
NY State remains on PAUSE, Onondaga County is currently is Phase 4 of the governor's 4 Phase reopening plan. Weddings are permissable with restrictions on guest count, and most clients are making adjustments to comply. More info: https://forward.ny.gov/ny-forward • https://coronavirus.health.ny.gov/new-york-state-pause
For clients who are forced to move their wedding date due to the NY State PAUSE executive order prohibiting business and any social activities on your contracted date, we can move your date to any available date in 2020 or 2021, and apply all payments to that date. There will be no additional date retainer fee, just an updated contract which will reflect the new date. This applies only to government regulations prohibiting gatherings and/or celebrating weddings, and we cannot move dates due to regulations like masks, social distancing, travel restrictions, guest count etc.
Due to very limited seasonal availability of Saturday dates, client's making the decision (not forced by the NY State PAUSE executive order) to move the date of their Saturday event, we can offer the following options:
1. We will offer priority rescheduling to any available Friday or Sunday within 13 months, applying all of your payments with no additional retainer fee, and only charge a 5% rate increase for any wedding moving to the next calendar year. This 5% is our typical annual rate change and reflects what you'd have been quoted had you inquired regarding any 2021 date.
2. If you choose to schedule your wedding to a Friday or Sunday date beyond 13 months, or choose to move to any Saturday in 2020-2021, there will be an additional new date retainer fee (1/3 your total, as outlined in your contract), as well as a 5% rate increase for any wedding moving to the next calendar year. This 5% is our typical annual rate change and reflects what you'd have been quoted had you inquired regarding any 2021 date. To move forward and secure your date, we'll create an updated contract, which will reflect the new date and the updated payment schedule.
*Note: We cannot downgrade your contract or remove any services.
Please know, we want to be as flexible as possible. While we hate to have to charge any additional fee, locking out multiple dates for the rate of a single wedding is not sustainable for the future of our business. Ensuring we're able to serve you after these unprecedented times is a top priority.
Please Contact Us to Check Availability!
As of 4/9/20, we've decided to take on additional staff on an as needed basis, to ensure we can continue to provide the high level of service you're accustomed to, and assist with any dates that are becoming "overbooked" due to clients shifting their plans. Because of this, our Online Availability Checker will temporarily be inaccurate for some dates, showing availability where there is none. For the most accurate information regarding date availability, please email us directly.
Helping hundreds of clients celebrate over the years, we know better than most how stressful planning a wedding can be. Over the last several weeks we've been scrambling to accomodate clients who legally cannot celebrate their wedding, and clients who are concerned about the legal restrictions extending, and affecting their dates... Among others concerns. Please know, we're doing absolutely everything we can to ensure your wedding is minimally impacted. The ripple effect of this has impacted our business substantially, but we sincerely want to do everything we can to make sure that whatever the date or location- your wedding is exacly as you envision.
If I can offer one ray of hope, it's this: When all of this is behind us, your guests will be SO ready to party! Drinks, dancing, and SOCIALIZING! Your wedding will be much more fun without this dark cloud hanging over it. Hold on to that light at the end of the tunnel! ❤
We'll be updating this page as News changes and the Covid Pandemic subsides. We appreciate your patience while we do our best to adjust to client needs, and government regulations.
Don't hesitate to Contact Us with any questions or concerns. Thanks for entrusting us with your big day!
Kirk @ Select Receptions